Posts Tagged with: Customer Service

Thanks for listening.

By Posted in - Social Media on September 27th, 2011 2 Comments

Last Friday afternoon, I noticed that a user on Twitter was complaining about a communication she received from one of our clients. It only took a few tweets for other users to get involved and …

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At Your Service

By Posted in - Uncategorized on December 30th, 2009 0 Comments

Liza and I have had some great conversations recently with clients, colleagues and recent college graduates about the future of public relations. We say (half-jokingly) that we are on a mission to prove that …

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